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Useful information

Terms & conditions of TopPharma

By using the TopPharma website, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. Website Use

TopPharma provides this website for lawful and responsible use. You must not misuse the website, attempt unauthorized access, or use its content for unlawful purposes.

2. Products and Information

We aim to keep product descriptions, prices, availability, and other information accurate and up to date. However, errors or changes may occasionally occur. Product information should not replace advice from a qualified healthcare professional.

3. Orders and Payments

Placing an order does not guarantee acceptance. TopPharma may refuse or cancel an order where necessary, including where a product is unavailable or regulatory requirements are not met.

4. Prescription Medicines

Prescription-only medicines are supplied only where legally permitted and subject to the required prescription and appropriate pharmacy checks. Online medicine sales in the UK are subject to applicable regulatory requirements.

5. Delivery

Delivery times are estimates and may vary due to circumstances beyond our control. Customers are responsible for providing accurate delivery information.

6. Returns and Refunds

Returns and refunds are handled according to applicable UK consumer and medicines regulations. Some medicines may not be eligible for return once supplied for safety reasons.

7. Website Content

All text, images, graphics, branding, and other website content belong to TopPharma or its respective owners and must not be reproduced without permission.

8. Privacy

Personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of information as described in that policy.

9. Changes to These Terms

TopPharma may update these Terms & Conditions when necessary. The latest version published on this page will apply to your continued use of the website.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, unless applicable law requires otherwise.